Refund and Returns Policy

Thank you for shopping at Mega Kart.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. This policy outlines the circumstances under which a refund may be issued.

1. Eligibility for Refund:

  • To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.
  • The item needs to have the receipt or proof of purchase.

2. Non-Refundable Items:

  • Certain types of items cannot be returned or refunded, including [list any specific items or categories that are non-refundable].

3. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately with details of the product and the defect.
  • We may request you to provide photographic evidence of the damage or defect.

4. Returns:

  • To initiate a return, please contact our customer service team at contact@sportapk.com within 14 days of receiving the product.
  • Our team will guide you through the return process, including providing you with a return shipping address.

5. Refund Processing:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • We will also notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

6. Late or Missing Refunds:

  • If you haven’t received a refund within the specified timeframe, please check your bank account again.
  • Contact your credit card company or bank, as it may take some time before your refund is officially posted.
  • If you’ve done all of this and still have not received your refund, please contact us at contact@sportapk.com.

7. Contact Information:

  • For any questions regarding this refund policy, please contact us at contact@sportapk.com.

8. Changes to This Policy:

  • We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon posting on the website.

By making a purchase with us, you agree to the terms of this refund policy.

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